Welcome to Jannat’s Shop! By using our website, mobile app, or purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. General

• These Terms & Conditions govern your use of Jannat’s Shop’s services, products, and website.

• By accessing or purchasing from us, you agree to comply with these terms.

• We reserve the right to update, modify, or change these terms at any time without prior notice.

2. Account Registration

• To shop online, you may need to create an account with accurate and up-to-date information.

• You are responsible for maintaining the confidentiality of your account information, including username and password.

• Any misuse of your account will be your responsibility.

3. Product Information

• We specialize in China-imported products and strive to provide accurate descriptions and images.

• However, slight variations in size, color, or packaging may occur due to manufacturing differences or display settings.

• All products are subject to stock availability.

4. Pricing and Payments

• All prices are displayed in Bangladeshi Taka (BDT) and include applicable taxes (unless stated otherwise).

• We accept cash on delivery (COD), mobile banking (bKash, Nagad, Rocket), and online payment.

• Orders will only be processed after successful payment confirmation.

5. Orders and Delivery

• Once you place an order, you will receive a confirmation via SMS, call, or email.

• Delivery time usually ranges between 2–7 working days inside Bangladesh, depending on location and product availability.

• Delays may occur due to courier issues, product shortages, or unforeseen circumstances.

• Jannat’s Shop reserves the right to cancel an order if products are unavailable or if payment issues arise.

6. Return and Refund Policy

• If you are not satisfied with a product, you may request a return or exchange within 3 days of receiving the product (conditions apply).

• Products must be unused, undamaged, and returned in original packaging.

• Refunds (if applicable) will be processed according to our Return & Refund Policy, which is available on our website.

7. Use of Website

• You agree not to misuse our website by engaging in activities such as hacking, spreading malware, or fraudulent transactions.

• Any violation may result in suspension of your access and legal action.

8. Intellectual Property

• All website content including text, images, logos, and trademarks belongs to Jannat’s Shop or its licensors.

• Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

9. Limitation of Liability

• Jannat’s Shop is not responsible for any direct, indirect, or incidental damages caused by the use or inability to use our services.

• Our liability is limited to the value of the products purchased by you.

10. Governing Law

• These Terms & Conditions are governed by the laws of Bangladesh.

• Any disputes arising will be resolved under Bangladeshi jurisdiction.